Returns & Exchanges

At Tobacco Lifestyle, we want you to be fully satisfied with your purchase. If you are not completely happy, you can return unused and unopened items within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate a Request

  Contact our customer support team with your order number and details of the item you wish to return to receive a Return Authorization (RA) number.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring all tags and seals are intact to qualify for a full refund.

• 3.
  Label and Ship

  Affix the provided return shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Inspection and Refund

  Once our warehouse receives and inspects your return, we will process your refund or exchange within 5-7 business days.